Campus Scooter’s Frequently Asked Questions (FAQ)
Campus Scooter is located at 539 N. Clippert - Lansing, MI 48912 - MAP
How Fast Do Your Scooters Go?
Our scooters miles per hour are typically based on the size of the motor, how heavy the unit is and the weight of the driver and passenger. Most 49cc scooters average around 30-35/MPH.
Do You Need To Premix Gas And Oil For Your Scooters?
No. All of our scooters are 4-stroke engines that require no mixing...just gas and go. They are quieter, cleaner, last longer and have better gas mileage than 2-stroke engines.
Do You Need A Motorcycle License To Drive Your Scooters?
No. In the State of Michigan, any scooter under 50cc only requires an operators license. A moped license can be obtained for riders starting at age 15.
Do You Stock Parts or Can You Get Parts For Your Scooters?
Yes we stock many mechanical parts for our scooters. If we don't have a part in stock we have several suppliers we deal with directly to make sure we can get parts for our scooters as well as scooters purchased elsewhere. Parts covered under Warranty come to us directly from the manufacturer.
When Should I Get An Oil Change and What Oil Should I Use?
We suggest after the first 300 miles to get an oil change for your new scooter. The type of oil to use is specified by the manufacturer of your scooter. This information can be found on the motor of the scooter or the literature that came with your scooter. NEVER OVERFILL YOUR OIL. This could be a costly mistake.
What If I Overfill My Oil?
If you put too much oil in your scooter it can be a costly mistake. If you overfill your oil, open the drain plug to remove the excess before riding your scooter again.
How Do You Handle Warranties?
The first available warranty on our Scooters is a Limited Parts Warranty for 1 Year. We handle warranty claims by working with our customers to fill out a simple parts request. Sometimes the manufacturer requests to pull the part and send it to them. Shipping charges may apply. Once the replacement part is received our mechanic will install the new part at our discounted customer hourly rate. If a mechanic other than a Campus Scooter mechanic works on a scooter, it voids the warranty. If a scooter is involved in an accident it voids all warranties.
The second available warranty is the Campus Scooter premium 1 year warranty. It includes the Limited Parts Warranty but extends the mileage of the Limited Parts warranty as well as covers some labor costs provided by a Campus Scooter technician.
* Both warranties are optional upgrades.
* It is upon the owner of the scooter to make arrangements to get the scooter to a Campus Scooter repair center for any and all repairs, including warranty repairs. Campus Scooter does not provide this service since it is an outsourced service.
Who Handles Labor Charges?The second available warranty is the Campus Scooter premium 1 year warranty. It includes the Limited Parts Warranty but extends the mileage of the Limited Parts warranty as well as covers some labor costs provided by a Campus Scooter technician.
* Both warranties are optional upgrades.
* It is upon the owner of the scooter to make arrangements to get the scooter to a Campus Scooter repair center for any and all repairs, including warranty repairs. Campus Scooter does not provide this service since it is an outsourced service.
The first 30 days after the sale, Campus Scooter will cover parts and labor for any needed repairs*. The scooter must be brought back to a Campus Scooter repair shop within 30 days of sale for warranty claims. After 30 days, any parts covered under the warranty will be covered and the customer will be responsible for the discounted labor rate of our mechanic and any shipping charges.
*The scooter must be repaired by a Campus Scooter mechanic for Campus Scooter to cover the labor and parts. The scooter must not exhibit excessive wear and tear and be accident free to be covered under this warranty.
Do Your Scooters Come With A Title?
Yes. Once the scooter is paid in full, you will receive a title and bill of sale which shows that you paid sales tax. Take these 2 papers to the Secretary Of State for registration. It is only a $15 registration in the State of Michigan that lasts for 3 years.
Do Your Scooters Require Insurance?
No. Insurance is optional in the State of Michigan.
Are All Sales Final?
Yes. All of our scooters are put together by a mechanic, given a 12 point inspection by our Service Manager and ready to ride after point of sale. If the scooter has any issues not caused by user error, a crash or excessive wear and tear and the user purchased one of our available warranties, we will work with the manufacturer and mechanic to ensure warranty claims are honored according to the terms of the warranty. Our goal is that all of our customers who purchased warrantied scooters are completely satisfied.
Are Helmets Required?
In the State of Michigan, if you are 18 or older helmets are optional for 50cc scooters. We highly recommend a DOT approved helmet to be worn at all times. We do stock several helmets at our shop in a range of colors and styles.
What Kind Of Gas Mileage Can I Expect From Your Scooters?
Average milage on one of our 49cc gas scooters is between 80 to 100 MPG.
What If My Scooter Gets Body Damage?
If your scooter gets body or cosmetic damage for any reason once it leaves the store, the warranty does not cover this type of damage. If a scooter is crashed in any matter, the entire mechanical warranty will be voided.
What If My Scooter Tips Over?
If your scooter tips over for any reason, oil could find its way into parts of the scooter that it shouldn't go. The best thing is to sit it back up and let stand for at least a few hours. If the scooter is not running right after a spill get it to a mechanic immediately
